Contact us

We aim to respond within 2 business days. Support is currently handled by a small team reviewing messages manually — not a 24/7 desk — so we'd rather set that expectation honestly than promise something we can't consistently hit.

If we haven't resolved a data-protection concern to your satisfaction, you can escalate to your country's data protection regulator (see Privacy Policy §11 for the full list):

• Nigeria — Nigeria Data Protection Commission (NDPC)
• Kenya — Office of the Data Protection Commissioner (ODPC)
• Ghana — Data Protection Commission
• Uganda — Personal Data Protection Office (under NITA-U)
• Tanzania — Personal Data Protection Commission (PDPC)

For a dispute we can't resolve directly, our Terms of Service §10 sets out mediation and, where needed, the courts of Nigeria — without taking away any right your own country's law gives you.